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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to list all inboxes associated with a specified account. It is useful for scenarios where you need to retrieve and manage multiple communication channels or inboxes within a ChatWoot account, such as aggregating messages, monitoring conversations, or integrating inbox data into other workflows.

For example, a user might use this node to fetch all inboxes of their customer support account to display them in a dashboard or to automate routing of incoming messages based on inbox properties.

Properties

Name Meaning
Account Id The numeric ID of the ChatWoot account for which to list all inboxes

Output

The node outputs JSON data representing the list of inboxes retrieved from the ChatWoot API for the given account. Each item in the output typically contains details about an individual inbox, such as its ID, name, description, and other metadata provided by the API.

No binary data output is produced by this node.

Dependencies

  • Requires an active connection to the ChatWoot API.
  • Needs an API authentication token configured in the node credentials to authorize requests.
  • The base URL for the ChatWoot instance must be set in the credentials configuration.

Troubleshooting

  • Common issues:

    • Invalid or missing API credentials will cause authentication failures.
    • Providing an incorrect or non-existent Account Id may result in empty results or errors.
    • Network connectivity problems can prevent the node from reaching the ChatWoot API.
  • Error messages:

    • Authentication errors usually indicate invalid API tokens; verify and update credentials.
    • "Account not found" or similar errors suggest the Account Id does not exist or is inaccessible.
    • Timeout or network errors require checking internet connection and API endpoint availability.

Links and References

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