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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to retrieve information about a Help Center portal associated with a specific account. It is useful for scenarios where you need to programmatically access or manage Help Center portals within ChatWoot, such as integrating portal data into workflows, automating support processes, or syncing portal details with other systems.

A practical example would be fetching the Help Center portal details for a given account ID to display or process the portal's configuration or status in an external dashboard or CRM system.

Properties

Name Meaning
Account Id The numeric ID of the account whose Help Center portal you want to retrieve

Output

The node outputs JSON data representing the Help Center portal details for the specified account. This typically includes all relevant portal information returned by the ChatWoot API, such as portal settings, URLs, and metadata.

No binary data output is involved.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

  • Common issues:

    • Invalid or missing account ID will cause the API call to fail.
    • Incorrect or expired API credentials will result in authentication errors.
    • Network connectivity problems can prevent successful API requests.
  • Error messages:

    • Authentication errors usually indicate invalid API keys; verify and update credentials.
    • "Account not found" or similar errors suggest the provided account ID does not exist or is inaccessible.
    • Timeout or network errors require checking internet connection and ChatWoot server availability.

Links and References

Discussion