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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node interacts with the ChatWoot API to list all teams associated with a specified account. It is useful for scenarios where you need to retrieve and manage team information within your ChatWoot workspace, such as displaying team lists, syncing team data, or automating workflows based on team membership.

For example, you might use this node to fetch all teams in an account to assign conversations automatically or generate reports about team activities.

Properties

Name Meaning
Account Id The numeric ID of the account to query.

Output

The node outputs JSON data containing the list of teams retrieved from the ChatWoot API for the specified account. Each item in the output typically represents a team object with its details (such as team name, ID, members, etc.). The exact structure depends on the ChatWoot API response but generally includes team metadata.

No binary data output is produced by this operation.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the node credentials.
  • Internet access to reach the ChatWoot API endpoint.

Troubleshooting

  • Common issues:

    • Invalid or missing API credentials will cause authentication failures.
    • Incorrect account ID may result in empty responses or errors.
    • Network connectivity problems can prevent the node from reaching the API.
  • Error messages:

    • Authentication errors usually indicate invalid API keys or misconfigured credentials.
    • "Not Found" or similar errors may mean the account ID does not exist or is inaccessible.
    • Timeout or network errors suggest connectivity issues.

To resolve these, verify that the API key and base URL are correct, ensure the account ID is valid, and check network connectivity.

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