ChatWoot

Interact with ChatWoot API

Actions113

Accounts Actions
- Create An Account
- Get Details Of An Account
- Delete An Account
- Update An Account
Account Users Actions
- List All Account Users
- Create An Account User
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Get Details Of A Single Agent Bot
- Delete An Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Get Details Of A User
- Delete A User
- Update A User
- Get Sso Url Of A User
Inbox API Actions
- Get Details Of A Inbox
Contacts API Actions
- Create A Contact
- Get Details Of A Contact
- Update A Contact
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- List All Converation Messages
- Create A Message
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page
Account Agent Bots Actions
- List All Account Agent Bots
- Create An Account Agent Bot
- Get Details Of A Single Account Agent Bot
- Delete An Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Add New Agent To Account
- Delete Agent From Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Add New Canned Response To Account
- Delete Canned Response From Account
Canned Response Actions
- Update Canned Response In Account
Custom Attributes Actions
- Get Account Custom Attribute
- Add New Custom Attribute To Account
- Get Details Of A Single Custom Attribute
- Delete Custom Attribute From Account
- Update Custom Attribute In Account
Contacts Actions
- Contact List
- Contact Create
- Contact Details
- Contact Update
- Contact Delete
- Contact Conversations
- Contact Search
- Contact Filter
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Add New Automation Rule To Account
- Get Details Of A Single Automation Rule
- Delete Automation Rule From Account
- Update Automation Rule In Account
Help Center Actions
- Get Portal
- Add New Portal To Account
- Update New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List Meta
- Conversation List
- New Conversation
- Conversation Filter
- Get Details Of A Conversation
- Toggle Status Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- List All Labels Of A Conversation
- Conversation Add Labels
Inboxes Actions
- List All Inboxes
- Get Inbox
- Inbox Creation
- Update Inbox
- Get Inbox Agent Bot
- Update Agent Bot
- Get Inbox Members
- Add New Agent To Inbox
- Delete Agent In Inbox
- Update Agents In Inbox
Messages Actions
- List All Messages
- Create A New Message In A Conversation
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Create An Integration Hook
- Delete An Integration Hook
- Update An Integrations Hook
Webhooks Actions
- Delete A Webhook
- List All Webhooks
- Create A Webhook
- Update A Webhook
Teams Actions
- List All Teams
- Create A Team
- Get Details Of A Single Team
- Delete A Team
- Update A Team
- Get Team Members
- Add New Agent To Team
- Delete Agent In Team
- Update Agents In Team
Custom Filters Actions
- List All Filters
- Create A Custom Filter
- Get Details Of A Single Custom Filter
- Delete A Custom Filter
- Update A Custom Filter
Reports Actions
- List All Conversation Statistics
- List All Conversation Statistics Summary
- Get Account Conversation Metrics
- Get Agent Conversation Metrics

Overview

This node integrates with the ChatWoot API to update the agent bot assigned to a specific inbox within an account. It is useful for automating the management of inbox configurations, particularly when you need to change or assign different agent bots dynamically based on workflow conditions. For example, you might use this node to switch the bot handling customer queries in a support inbox depending on the time of day or workload.

Properties

Name	Meaning
Account Id	The numeric ID of the ChatWoot account that owns the inbox.
Id	The numeric ID of the inbox whose agent bot you want to update.
Agent Bot	The numeric ID of the agent bot to assign to the specified inbox.

Output

The node outputs JSON data representing the response from the ChatWoot API after updating the inbox's agent bot. This typically includes confirmation details such as the updated inbox information and the assigned agent bot ID. The output does not include binary data.

Dependencies

Requires an active ChatWoot API key credential configured in n8n.
Needs the base URL of the ChatWoot instance set in the credentials.
Depends on the ChatWoot REST API being accessible and the user having permissions to update inbox settings.

Troubleshooting

Common issues:
- Invalid or missing API credentials will cause authentication errors.
- Providing incorrect account or inbox IDs will result in "not found" or similar API errors.
- Assigning an invalid or non-existent agent bot ID may cause the update to fail.
Error messages:
- Authentication failures: Check that the API key and base URL are correctly configured.
- Resource not found: Verify that the account ID and inbox ID exist and are correct.
- Validation errors: Ensure the agent bot ID is valid and belongs to the same account.

Links and References

ChatWoot API Documentation (for detailed API endpoints and payloads)
n8n Documentation (for general usage of HTTP and API nodes)

ChatWootInstall