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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node integrates with the ChatWoot API to update an existing account's details. It is useful when you need to modify account information programmatically within an n8n workflow, such as renaming an account or updating its metadata. For example, if a customer changes their company name, this node can automate updating that information in ChatWoot without manual intervention.

Properties

Name Meaning
Account Id The numeric ID of the account to update. This identifies which account will be modified.
Name The new name for the account. This updates the account's display name in ChatWoot.

Output

The node outputs JSON data representing the updated account object returned by the ChatWoot API. This typically includes the account's current state after the update, such as its ID, name, and other relevant fields. There is no binary output.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the credentials.
  • The node depends on the @devlikeapro/n8n-openapi-node package for OpenAPI integration.

Troubleshooting

  • Invalid Account Id: If the provided account ID does not exist, the API will return an error. Verify the account ID before running the node.
  • Authentication Errors: Ensure the API key credential is valid and has sufficient permissions to update accounts.
  • Network Issues: Check connectivity to the ChatWoot server URL configured in credentials.
  • Empty Name Field: If the "Name" property is left empty, the API might reject the update or ignore the field. Provide a valid string to update the account name.

Links and References

Discussion