Overview

This node interacts with the Oki-Toki API to retrieve detailed call data based on a unique session ID. It is useful for scenarios where users need to fetch specific information about a call session, such as call metadata, transcript, or recording URL. For example, a customer support system could use this node to pull call details for quality assurance or record-keeping purposes.

Use Case Examples

1. Retrieve detailed call data for a given session ID to analyze call duration, participants, and call outcome.
2. Fetch the transcript of a call session to review conversation content.
3. Obtain the recording URL of a call for playback or archival.

Properties

Output

JSON

• session_id - The unique identifier of the call session.
• recording_url - URL to access the call recording (if applicable).
• transcript - The conversation transcript of the call (if requested).
• other_call_data - Additional call metadata and details returned by the API.

Dependencies

• Oki-Toki API

Troubleshooting

• Ensure the session ID is correctly provided and corresponds to an existing call session; otherwise, the API may return an error or empty data.
• Verify that the API credentials (API key or token) are valid and have the necessary permissions to access call data.
• Network issues or incorrect base URL configuration can cause request failures; check connectivity and configuration settings.

Links

• Oki-Toki API Call Data Endpoint - Official API endpoint documentation for retrieving call data by session ID.