Oki-Toki icon

Oki-Toki

Interact with Oki-Toki API (Calls, Contacts, Dialers, Lists, Reports, Users)

Overview

This node interacts with the Oki-Toki API to retrieve the recording URL of a specific call session. It is useful for scenarios where users need to access or share the audio recording of a call, such as for quality assurance, training, or record-keeping purposes. For example, a customer support team might use this node to fetch call recordings for review or compliance.

Use Case Examples

  1. Retrieve the recording URL of a customer support call by providing the session ID.
  2. Automate the process of fetching call recordings for archiving or analysis.

Properties

Name Meaning
Session ID The unique session ID of the call used to identify which call's recording URL to retrieve.

Output

JSON

  • recording_url - The URL to access the call recording.
  • session_id - The session ID of the call for which the recording URL is provided.

Dependencies

  • Requires an API token credential for authenticating with the Oki-Toki API.

Troubleshooting

  • Ensure the session ID is correct and corresponds to an existing call session; otherwise, the API may return an error or no recording URL.
  • Verify that the API token credential is valid and has the necessary permissions to access call recordings.
  • Check network connectivity and the base URL configuration for the Oki-Toki API to avoid request failures.

Links

  • Oki-Toki API Documentation - Official API documentation for Oki-Toki, useful for understanding available endpoints and parameters.

Discussion