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Oki-Toki

Interact with Oki-Toki API (Calls, Contacts, Dialers, Lists, Reports, Users)
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Overview

This node interacts with the Oki-Toki API to retrieve CRM questionnaire logs within a specified date range. It is useful for tracking survey responses related to CRM activities, allowing users to filter results by date and additional parameters such as limit, offset, queue ID, project ID, and user ID. This can help in analyzing customer feedback and survey data over time.

Use Case Examples

  1. Generate a report of CRM questionnaire responses from the last month to analyze customer satisfaction trends.
  2. Retrieve survey response logs filtered by a specific project ID to evaluate the effectiveness of a CRM campaign.

Properties

Name Meaning
Date From Start date for the report, specifying the beginning of the date range for the CRM questionnaires log.
Date To End date for the report, specifying the end of the date range for the CRM questionnaires log.
Additional Fields Optional filters and parameters to refine the report, including limit (maximum number of results), offset (number of results to skip), queue ID, project ID, and user ID.

Output

JSON

  • json - The JSON output contains the CRM questionnaires log data retrieved from the Oki-Toki API, including survey response details within the specified date range and filters.

Dependencies

  • Requires an API key credential for Oki-Toki API authentication.

Troubleshooting

  • Ensure the dateFrom and dateTo parameters are provided and correctly formatted as date-time strings; missing or invalid dates will cause errors.
  • Verify that the API credentials for Oki-Toki are correctly configured and have the necessary permissions to access report data.
  • If the API returns an error about unknown report operation, confirm that the operation parameter is set to 'crmQuestionnairesLog'.
  • Check network connectivity and API endpoint availability if requests fail or time out.

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