Oki-Toki icon

Oki-Toki

Interact with Oki-Toki API (Calls, Contacts, Dialers, Lists, Reports, Users)

Overview

This node interacts with the Oki-Toki API to manage dialer tasks, specifically allowing users to cancel an existing dialer task. It is useful in scenarios where a scheduled or ongoing dialer task needs to be stopped or aborted, such as when a campaign is canceled or a task was created by mistake. For example, a user can select a dialer and specify the task ID to cancel that particular task via the API.

Use Case Examples

  1. Cancel a dialer task by selecting the dialer and providing the task ID to stop the dialing process for that task.
  2. Abort a scheduled dialer task to prevent calls from being made as part of a campaign.

Properties

Name Meaning
Dialer Select the dialer to use for the task cancellation. This is required to identify which dialer's task is to be canceled.
Task ID The ID of the specific task to cancel within the selected dialer. This is a required numeric input to specify the exact task to be canceled.

Output

JSON

  • json - The JSON response from the Oki-Toki API after attempting to cancel the dialer task, which typically includes the status or result of the cancellation request.

Dependencies

  • Oki-Toki API with an API key credential for authentication

Troubleshooting

  • Ensure the dialer ID and task ID are correct and correspond to existing entities in the Oki-Toki system; incorrect IDs will cause errors.
  • API authentication errors may occur if the API key credential is missing or invalid; verify credentials are properly configured.
  • Network or API endpoint issues can cause request failures; check connectivity and API availability.
  • If the task is already completed or does not exist, the cancellation request may fail or return an error message from the API.

Discussion