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Oki-Toki

Interact with Oki-Toki API (Calls, Contacts, Dialers, Lists, Reports, Users)
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Overview

This node operation creates a new dialer task with specified phone numbers using the Oki-Toki API. It is useful for automating outbound call campaigns by scheduling calls to multiple phone numbers through a selected dialer. For example, a call center can use this node to create tasks that dial a list of customers for marketing or support purposes.

Use Case Examples

  1. Create a dialer task to call a list of phone numbers for a marketing campaign.
  2. Schedule calls for a specific date and time with additional task details.
  3. Assign tasks to specific users or override conflicts to force task creation.

Properties

Name Meaning
Dialer Select the dialer to use for creating the task.
Phone Numbers Comma-separated phone numbers to be called by the dialer (no spaces or special characters).
Additional Fields Optional fields to provide extra information for the task such as contact ID, scheduled date, region, TTL, user assignment, task details, and flags to control task creation behavior.

Output

JSON

  • json - Response from the Oki-Toki API containing details about the created dialer task.

Dependencies

  • Oki-Toki API with authentication credentials

Troubleshooting

  • Ensure the dialer ID is valid and the dialer is enabled before creating tasks.
  • Phone numbers must be comma-separated without spaces or special characters; invalid formatting may cause errors.
  • If 'Force Create' is false and conflicts exist, the task may not be created; enable this option to override.
  • Date field must be a valid date-time string; invalid formats may cause scheduling errors.
  • API authentication credentials must be correctly configured to avoid authorization errors.

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