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Overview
This node interacts with the Oki-Toki API to generate a User Status Summary report. It retrieves an overview of operator statuses within a specified date range, optionally filtered by project ID or user ID. This is useful for monitoring user activity and performance in call center or telephony environments.
Use Case Examples
- Generate a user status summary report for a specific date range to analyze operator availability and activity.
- Filter the user status summary by project ID to focus on a particular project team.
- Limit the number of results and paginate through the user status summary data for detailed analysis.
Properties
| Name | Meaning |
|---|---|
| Date From | Start date for the report, specifying the beginning of the date range for the user status summary. |
| Date To | End date for the report, specifying the end of the date range for the user status summary. |
| Additional Fields | Optional filters and parameters to refine the report, including limit, offset, project ID, and user ID. |
Output
JSON
json- The JSON response from the Oki-Toki API containing the user status summary data.
Dependencies
- Oki-Toki API with an API key credential
Troubleshooting
- Ensure the API credentials are correctly configured and valid to avoid authentication errors.
- Verify that the date range is correctly formatted and that 'Date From' is not after 'Date To'.
- Check that any provided project ID or user ID filters exist in the system to avoid empty results.
- If the API returns an error, review the error message for details and adjust parameters accordingly.
Links
- Oki-Toki User Status Summary API - Official API endpoint documentation for the User Status Summary report.