Actions30
- Call Actions
- Contact Actions
- Dialer Actions
- Integration Actions
- List Actions
- Report Actions
- SMS Actions
- User Actions
- Developer Feedback Actions
Overview
This node interacts with the Oki-Toki API to retrieve various reports and data related to call center operations. Specifically, for the Report resource and Login Log operation, it fetches login activity logs within a specified date range, optionally filtered by queue ID, project ID, or user ID. This is useful for monitoring user login activities over time, auditing access, or analyzing workforce login patterns.
Use Case Examples
- A call center manager wants to generate a report of all user login activities between two dates to analyze peak login times.
- An administrator needs to filter login logs by a specific project or queue to investigate access issues or user activity related to that segment.
Properties
| Name | Meaning |
|---|---|
| Date From | Start date for the report, specifying the beginning of the login log period to retrieve. |
| Date To | End date for the report, specifying the end of the login log period to retrieve. |
| Additional Fields | Optional filters and pagination controls for the report, including limit (maximum number of results), offset (number of results to skip), queue ID (filter by specific queue), project ID (filter by specific project), and user ID (filter by specific user). |
Output
JSON
json- The JSON response from the Oki-Toki API containing the login activity log data for the specified date range and filters.
Dependencies
- Oki-Toki API with authentication credentials
Troubleshooting
- Ensure the dateFrom and dateTo parameters are provided and correctly formatted as date-time strings; missing or invalid dates will cause errors.
- Verify that the API credentials are correctly configured and have the necessary permissions to access report data.
- If filtering by queue ID, project ID, or user ID, ensure these IDs exist and are valid in the Oki-Toki system.
- Check network connectivity and API endpoint availability if requests fail or time out.