AvantGuard - NinjaOne

Overview

This node integrates with the AvantGuard NinjaOne API to download a specific Knowledge Base Article by its unique identifier. It is useful in scenarios where you want to retrieve detailed content or metadata of a knowledge base article stored in NinjaOne for further processing, display, or archival within an n8n workflow.

For example, you might use this node to:

• Automatically fetch and display knowledge base articles in a custom dashboard.
• Integrate article content into support ticket workflows.
• Archive or analyze knowledge base data externally.

Properties

Output

The node outputs JSON data representing the downloaded knowledge base article. This typically includes all relevant fields returned by the NinjaOne API for that article, such as title, content, creation date, author, and any other metadata provided by the service.

No binary data output is indicated.

Dependencies

• Requires an API key credential for authenticating with the AvantGuard NinjaOne API.
• The node uses the base URL configured in the credentials to make requests.
• Depends on the @avantguardllc/n8n-openapi-node package and the included OpenAPI specification (openapi.json) for request construction.

Troubleshooting

• Invalid Article Id: If the provided Article Id does not exist or is invalid, the API may return an error or empty response. Verify the ID before running the node.
• Authentication Errors: Ensure the API key credential is correctly configured and has sufficient permissions to access knowledge base articles.
• Network Issues: Connectivity problems or incorrect base URL configuration can cause request failures.
• API Changes: If the NinjaOne API changes, the node’s OpenAPI spec may need updating to maintain compatibility.

Links and References

• AvantGuard NinjaOne API Documentation (generic link, replace with actual if available)
• n8n Documentation on Credentials
• n8n OpenAPI Node Integration Guide