AvantGuard - NinjaOne

Overview

This node interacts with the "Knowledge Base Articles" resource, specifically to retrieve signed URLs for knowledge base articles. Signed URLs are typically used to provide secure, time-limited access to private resources such as documents or media files associated with an article. This node would be beneficial in scenarios where you need to programmatically fetch secure download or view links for knowledge base articles stored in a system, enabling integration with other workflows or applications without exposing direct access.

For example, you might use this node to:

• Automatically generate secure links to knowledge base articles for inclusion in customer support emails.
• Fetch signed URLs to embed knowledge base content securely within a custom portal.
• Integrate with document management systems that require temporary access tokens.

Properties

Output

The node outputs JSON data containing the signed URLs related to the specified knowledge base article. The exact structure depends on the API response but generally includes one or more URLs that grant secure, temporary access to the article's content or attachments.

If the node supports binary data output (not explicitly shown here), it would typically represent downloadable content linked via the signed URLs.

Dependencies

• Requires an API key credential for authentication with the AvantGuard NinjaOne service.
• Depends on the AvantGuard NinjaOne API endpoint configured via credentials, including a base URL.
• Uses the @avantguardllc/n8n-openapi-node package and an OpenAPI specification (openapi.json) to define its properties and operations.

Troubleshooting

• Invalid Article Id: If the provided article ID does not exist or is incorrect, the API may return an error or empty result. Verify the article ID before running the node.
• Authentication Errors: Ensure that the API key credential is correctly configured and has sufficient permissions to access knowledge base articles.
• Network Issues: Connectivity problems or incorrect base URL configuration can cause request failures. Confirm network access and credential settings.
• Expired or Invalid Signed URLs: Signed URLs are usually time-limited; if they expire quickly, ensure your workflow uses them promptly.

Links and References

• AvantGuard NinjaOne API Documentation (generic link, replace with actual if available)
• n8n Documentation on Credentials
• Understanding Signed URLs (conceptual reference)