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Overview

This node integrates with the Cloudia platform to manage customer-related operations, specifically allowing you to add tags to customers. It is useful in scenarios where you want to categorize or label customers dynamically within your workflows, such as segmenting customers by interest, status, or campaign participation.

For example, you can use this node to automatically assign a promotional tag to customers who have made a recent purchase or to mark customers for follow-up based on their activity.

Properties

Name Meaning
Cloudia API Key An API key string used for authentication if not using stored credentials.
Customer ID The unique numeric identifier of the customer to whom the tag will be added.
Tag ID The numeric identifier of an existing tag to add to the customer (optional).
Tag Name The name of the tag to create and add to the customer (optional).
Tag Color The HEX color code representing the tag's color (optional, used when creating a new tag).

Note: Either Tag ID or Tag Name (with optional Tag Color) can be used to specify the tag to add.

Output

The node outputs a JSON array where each item corresponds to the result of adding a tag to a customer for each input item processed. The structure of each output JSON object depends on the Cloudia API response but generally includes confirmation of the tag addition or details about the created tag.

No binary data is output by this node.

Dependencies

  • Requires access to the Cloudia API.
  • An API key credential or manual entry of the Cloudia API key is necessary for authentication.
  • No additional environment variables are required beyond the API key.

Troubleshooting

  • Common Issues:

    • Missing or invalid API key: Ensure the API key is correctly provided either via credentials or directly in the node property.
    • Invalid Customer ID: Verify that the customer ID exists in the Cloudia system.
    • Tag specification errors: Provide either a valid Tag ID or a Tag Name (and optionally Tag Color) to successfully add a tag.

  • Error Messages:

    • Unsupported resource: Occurs if the resource parameter is set incorrectly; ensure "Customer" is selected.
    • Unsupported operation: Happens if the operation parameter is incorrect; ensure "Add Tag" is chosen.
    • API request failures: Errors returned from the Cloudia API will be shown; check network connectivity and API key validity.

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