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Cloudia

Send messages

Actions20

Overview

This node, named "Cloudia," enables sending messages through various messaging resources, including WhatsApp Web. Specifically, the Send Audio operation under the Whatsapp Web resource allows users to send audio files as WhatsApp messages by providing a media URL and filename.

Common scenarios for this node include:

  • Sending voice notes or audio clips to customers or contacts via WhatsApp.
  • Automating audio message delivery in customer support or marketing workflows.
  • Integrating external audio content hosted online into WhatsApp conversations.

For example, a user can automate sending an audio greeting or product announcement to a list of phone numbers by specifying the audio file's URL and filename.

Properties

Name Meaning
Cloudia API Key An optional API key string used for authentication if not using stored credentials.
Phone Number The recipient's phone number in international format (e.g., 5511999999999).
Media URL The publicly accessible URL of the audio file to be sent.
Media Filename The filename to assign to the audio file when sent (e.g., "greeting.mp3").
Additional Fields A collection of optional fields:
- Channel Integration ID Numeric ID representing the channel integration to use for sending the message.
- Name Customer's name to personalize the message.
- Sent by Indicates the sender type; options are "Attendant" (human), "Robot" (bot), or "System".

Output

The node outputs a JSON array where each item corresponds to the response from the Cloudia API after attempting to send the audio message. The structure depends on the API response but generally includes status information about the message delivery.

No binary data output is produced by this node.

Dependencies

  • Requires access to the Cloudia API service.
  • Optionally requires an API key credential for authentication if not provided directly in the node parameters.
  • Network access to the media URL hosting the audio file is necessary.
  • No additional environment variables or n8n configurations are explicitly required beyond standard HTTP request capabilities.

Troubleshooting

  • Invalid or missing API key: If the API key is incorrect or omitted when required, the API call will fail. Ensure the correct key is provided either via credentials or the input property.
  • Incorrect phone number format: The phone number must be in international format without symbols or spaces. Invalid formats may cause message delivery failure.
  • Unreachable media URL: The media URL must be publicly accessible. Private or broken URLs will prevent the audio from being sent.
  • Unsupported operation or resource errors: These occur if the node parameters specify unsupported combinations. Verify that the resource is set to "Whatsapp Web" and operation to "Send Audio."
  • API request failures: Network issues or API downtime can cause errors. Check connectivity and Cloudia service status.

Links and References

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