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Overview

This node integrates with the Cloudia platform to perform various operations on different resources, including customers. Specifically, for the Customer - Remove Tag operation, it removes a specified tag from a given customer by their ID. This is useful in scenarios where you want to dynamically manage customer tags, such as cleaning up outdated tags, segmenting customers differently, or automating tag removal based on certain triggers.

Practical examples:

  • Removing a promotional tag from a customer after a campaign ends.
  • Automatically untagging customers who no longer meet certain criteria.
  • Managing customer segmentation by adding and removing tags programmatically.

Properties

Name Meaning
Cloudia API Key An API key string used for authentication if not using stored credentials.
Customer ID The unique numeric identifier of the customer from whom the tag will be removed.
Tag ID The unique numeric identifier of the tag that should be removed from the customer.

Output

The node outputs an array of JSON objects representing the response from the Cloudia API for each input item processed. Each JSON object corresponds to the result of the remove tag operation for a specific customer.

If the operation succeeds, the output typically contains confirmation details about the tag removal. If the operation fails and "Continue On Fail" is enabled, the output includes an error message object describing the failure.

No binary data output is produced by this node.

Dependencies

  • Requires access to the Cloudia API endpoint.
  • Needs an API key for authentication, which can be provided either via a dedicated credential or directly as an input property.
  • The node uses HTTP POST requests to communicate with the Cloudia API.

Troubleshooting

  • Common issues:

    • Invalid or missing API key: Ensure the API key is correctly set either in credentials or the input property.
    • Incorrect Customer ID or Tag ID: Verify that the IDs exist and are valid in your Cloudia account.
    • Unsupported resource or operation errors: Confirm that the selected resource is "Customer" and operation is "Remove Tag".

  • Error messages:

    • "Unsupported resource: customer": Occurs if the resource parameter is incorrect or not supported.
    • "Unsupported operation: remove-tag": Happens if the operation parameter does not match any implemented operation.
    • API request failures may return error messages from Cloudia; check the error details for invalid parameters or permission issues.

To resolve errors, double-check all input parameters, ensure proper API key usage, and verify network connectivity to the Cloudia API.

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