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Overview

This node integrates with the Cloudia platform to perform various operations related to customers and WhatsApp messaging services. Specifically, for the Customer - Assign User operation, it assigns a user to a specified customer by sending a request to the Cloudia API. This is useful in scenarios where you need to programmatically link users to customers within your system, such as managing account ownership or support responsibilities.

Practical examples include:

  • Automatically assigning a sales representative (user) to a new customer record.
  • Linking a support agent to a customer for ticket management.
  • Updating customer-user relationships based on external triggers or workflows.

Properties

Name Meaning
Cloudia API Key The API key used to authenticate requests to the Cloudia platform. If not using credentials, fill this field manually.
Customer ID The unique numeric identifier of the customer to whom the user will be assigned.
User ID The unique numeric identifier of the user who will be assigned to the customer.

Output

The node outputs an array of JSON objects representing the responses from the Cloudia API for each input item processed. Each JSON object contains the result of the assign user operation, typically including confirmation details or updated customer-user assignment data.

If the operation fails for any item and "Continue On Fail" is enabled, the output for that item will contain an error field with the error message.

The node does not output binary data.

Dependencies

  • Requires access to the Cloudia API endpoint.
  • An API key credential or manual API key entry is necessary for authentication.
  • No additional environment variables are explicitly required beyond the API key.

Troubleshooting

  • Common issues:

    • Missing or invalid API key: Ensure the API key is correctly provided either via credentials or the input property.
    • Invalid Customer ID or User ID: Verify that the IDs exist and are correct in the Cloudia system.
    • Unsupported resource or operation errors: Confirm that the selected resource is "Customer" and operation is "Assign User".

  • Error messages:

    • "Unsupported resource: ...": Occurs if the resource parameter is set to a value other than supported ones; fix by selecting "Customer".
    • "Unsupported operation: ...": Happens if the operation is not recognized for the given resource; ensure "Assign User" is selected under "Customer".
    • API request failures: These will return error messages from the Cloudia API, often indicating authentication failure, invalid parameters, or server errors. Check API key validity and parameter correctness.

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