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Overview

This node integrates with the Cloudia platform to perform various operations related to customers and WhatsApp messaging. Specifically, for the Customer - Unassign User operation, it allows you to unassign a user from a specified customer by providing the customer's ID. This can be useful in scenarios where you need to manage user assignments dynamically, such as revoking access or updating customer-user relationships in your system.

Practical examples include:

  • Removing a sales representative from a customer account when they are no longer responsible.
  • Automating user management workflows based on changes in customer status.

Properties

Name Meaning
Cloudia API Key An API key string used for authenticating requests to the Cloudia API.
Customer ID The unique numeric identifier of the customer from whom the user will be unassigned.

Output

The node outputs an array of JSON objects representing the response from the Cloudia API for each input item processed. Each object contains the result of the unassign user operation, typically including confirmation details or status messages returned by the API.

If the node is configured to continue on failure, error messages for failed items will be included in the output as objects with an error property describing the issue.

Dependencies

  • Requires a valid Cloudia API key for authentication.
  • The node makes HTTP POST requests to Cloudia endpoints corresponding to the selected operation.
  • No additional external dependencies beyond standard n8n environment and the provided API key.

Troubleshooting

  • Common issues:

    • Invalid or missing API key: Ensure the API key is correctly provided either via credentials or directly in the node property.
    • Incorrect Customer ID: Verify that the customer ID exists and is correct.
    • Unsupported resource or operation errors: Confirm that "Customer" is selected as the resource and "Unassign User" as the operation.

  • Error messages:

    • "Unsupported resource: ...": Occurs if the resource parameter is set to a value not handled by the node.
    • "Unsupported operation: ...": Happens if the operation parameter does not match any supported operation for the selected resource.
    • API request failures: Errors returned from the Cloudia API will be shown; check network connectivity and API key validity.

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