Cloudia

Overview

This node, named "Cloudia," enables sending messages through various communication channels, including WhatsApp Web. Specifically, the "Send Contact" operation under the "Whatsapp Web" resource allows users to send a contact card to a specified phone number via WhatsApp Web.

Typical use cases include:

• Sharing contact information with customers or clients directly through WhatsApp.
• Automating customer support workflows by sending contact details of support agents.
• Integrating contact sharing into marketing campaigns or CRM systems.

For example, a business could automatically send a sales representative's contact card to a lead after a form submission.

Properties

Name	Meaning
Cloudia API Key	An API key string used for authentication if not using stored credentials.
Phone Number	The recipient's phone number in international format (e.g., 5511999999999).
Contact Name	The name of the contact to be sent as a vCard or contact card.
Contact Phone	The phone number of the contact being shared.
Additional Fields	A collection of optional fields:
- Channel Integration ID	Numeric ID specifying the channel integration to send the message through.
- Name	Name of the customer receiving the message (optional).
- Sent by	Indicates who the message should appear as sent by; options are: Attendant (human), Robot (bot), System.

Output

The node outputs an array of JSON objects representing the response from the Cloudia API for each input item processed. Each object contains the result of the send contact request, typically including status and any relevant metadata returned by the API.

No binary data output is indicated for this operation.

Dependencies

• Requires access to the Cloudia API service.
• An API key credential or manual API key entry is necessary for authentication.
• The node uses HTTP POST requests to Cloudia endpoints specific to the selected resource and operation.
• No additional environment variables or external dependencies are explicitly required beyond the API key.

Troubleshooting

• Common Issues:
  • Invalid or missing API key will cause authentication failures.
  • Incorrect phone number formats may result in message delivery errors.
  • Unsupported resource or operation selections will throw errors.
• Error Messages:
  • "Unsupported resource: <resource>" indicates the chosen resource is not implemented.
  • "Unsupported operation: <operation>" means the operation is not available for the selected resource.
  • Network or API errors will be returned from the Cloudia API and surfaced in the node output.
• Resolutions:
  • Verify API key validity and permissions.
  • Ensure phone numbers are in correct international format without special characters.
  • Confirm that the resource and operation names match those supported by the node.

Links and References

• Cloudia API Documentation (example placeholder, replace with actual URL)
• WhatsApp Business API guidelines for contact sharing (consult official WhatsApp documentation)