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Cloudia

Send messages

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Overview

This node, named "Cloudia," enables sending messages through multiple messaging resources, including WhatsApp Web. Specifically, the Whatsapp Web - Send Text operation allows users to send plain text messages to a specified phone number via WhatsApp Web integration.

Common scenarios for this node include:

  • Automating customer support messages.
  • Sending notifications or alerts to users on WhatsApp.
  • Integrating WhatsApp messaging into workflows without manual intervention.

For example, a business could use this node to automatically send order confirmations or appointment reminders directly to customers' WhatsApp numbers.

Properties

Name Meaning
Cloudia API Key An API key string used for authentication if not using stored credentials.
Phone Number The recipient's phone number in international format (e.g., 5511999999999).
Text The text message content to be sent.
Additional Fields Optional extra parameters:
- Channel Integration ID Numeric ID specifying the channel integration to send the message through.
- Name Customer's name to personalize the message.
- Sent by Indicates the sender type; options are: Attendant (human), Robot (bot), or System. Default is Robot.

Output

The node outputs an array of JSON objects corresponding to each input item processed. Each object contains the response from the Cloudia API after attempting to send the message. This typically includes status information about the message delivery.

No binary data output is produced by this operation.

Dependencies

  • Requires access to the Cloudia API service.
  • Needs either an API key provided directly in the node property ("Cloudia API Key") or configured credentials within n8n.
  • Network connectivity to the Cloudia API endpoint.
  • No additional environment variables are explicitly required beyond the API key.

Troubleshooting

  • Invalid Phone Number Format: Ensure the phone number is in the correct international format without spaces or special characters.
  • Missing API Key: If no credentials are configured and the API key field is empty, the request will fail authentication.
  • Unsupported Resource or Operation Errors: These occur if the resource or operation parameters are incorrect or unsupported; verify that "Whatsapp Web" and "Send Text" are selected.
  • API Request Failures: Network issues or invalid API keys can cause errors; check connectivity and key validity.
  • Continue On Fail Behavior: If enabled, the node will continue processing subsequent items even if some fail, returning error messages per failed item.

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