Cloudia

Send messages

Actions20

Overview

This node integrates with the Cloudia platform to send WhatsApp messages using the Gupshup service. Specifically, the "Send Image Template" operation allows users to send templated image messages to customers via WhatsApp. This is useful for businesses that want to automate sending rich media content such as promotional images, product pictures, or notifications in a standardized template format.

Practical examples include:

Sending a branded promotional image to a customer with personalized text.
Delivering an order confirmation with an attached invoice image.
Sharing event invitations or announcements with a visual component.

Properties

Name	Meaning
Cloudia API Key	An API key for authenticating requests if not using stored credentials.
Channel Integration ID	The numeric ID of the WhatsApp channel integration through which the message will be sent.
Phone Number	The recipient's phone number in international format (e.g., 5511999999999).
Name	The name of the customer receiving the message, used for personalization.
Template ID	Identifier of the WhatsApp message template to use for sending the image message.
Template Parameters	A collection of parameters to fill variables defined in the chosen template. Each parameter has a value.
Media URL	The URL of the image to be sent as part of the template message. Must be accessible publicly.
Additional Fields	Placeholder for any extra optional fields (currently empty in this operation).

Output

The node outputs a JSON array where each item corresponds to the response from the Cloudia API after attempting to send a message. The structure typically includes status information about the message delivery request.

If the operation supports binary data output (not indicated here), it would represent media content or attachments, but in this case, the output is purely JSON-based API responses.

Dependencies

Requires access to the Cloudia API endpoint for sending WhatsApp messages.
Needs either an API key provided directly in the node property or configured credentials within n8n.
The "Channel Integration ID" must correspond to a valid WhatsApp channel set up in Cloudia.
The media URL must be publicly accessible for Cloudia to fetch and send the image.

Troubleshooting

Invalid API Key or Missing Credentials: If authentication fails, ensure the API key is correct and active.
Incorrect Channel Integration ID: Verify that the channel ID exists and is properly configured in Cloudia.
Invalid Phone Number Format: Use the international phone number format without spaces or special characters.
Template ID Not Found or Mismatched Parameters: Confirm the template ID exists and that all required template parameters are provided.
Media URL Inaccessible: The image URL must be reachable by Cloudia servers; check for typos or access restrictions.
Unsupported Resource or Operation Errors: These indicate misconfiguration in the node’s resource or operation selection.