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Overview

This node integrates with the Cloudia platform to perform operations related to customers and WhatsApp messaging. Specifically, for the Customer - Add to Sequence operation, it allows you to add a customer to a predefined sequence within Cloudia. This is useful in marketing automation or customer engagement workflows where you want to enroll customers into specific communication sequences or campaigns.

Practical examples include:

  • Adding a customer to an email or SMS drip campaign.
  • Enrolling a customer into a follow-up sequence after a purchase.
  • Managing customer journeys by dynamically assigning them to different sequences based on behavior or status.

Properties

Name Meaning
Cloudia API Key An API key string used for authentication if not using stored credentials.
Customer ID The unique numeric identifier of the customer to be added to the sequence.
Sequence ID The unique numeric identifier of the sequence to which the customer will be added.

Output

The node outputs a JSON array where each element corresponds to the response from the Cloudia API for each input item processed. Each JSON object contains the result of adding the specified customer to the given sequence.

If the operation succeeds, the output typically includes confirmation details from Cloudia about the assignment. If the operation fails and "Continue On Fail" is enabled, the output for that item will contain an error field with the error message.

No binary data output is produced by this node.

Dependencies

  • Requires access to the Cloudia API.
  • Needs either an API key provided directly via the "Cloudia API Key" property or configured credentials within n8n.
  • Network connectivity to Cloudia's endpoints is necessary.
  • No additional external dependencies beyond standard HTTP requests.

Troubleshooting

  • Common issues:

    • Invalid or missing API key: Ensure the API key is correct and has sufficient permissions.
    • Incorrect Customer ID or Sequence ID: Verify these IDs exist in your Cloudia account.
    • Unsupported resource or operation errors: Confirm that the selected resource is "Customer" and operation is "Add to Sequence".
    • Network or timeout errors: Check network connectivity and Cloudia service status.

  • Error messages:

    • "Unsupported resource: ...": The resource parameter is invalid; select "Customer".
    • "Unsupported operation: ...": The operation parameter is invalid; select "Add to Sequence".
    • API errors returned from Cloudia will be passed through; check the error message for details (e.g., authorization failure, invalid IDs).

To resolve errors, verify all input parameters, ensure valid API credentials, and confirm Cloudia service availability.

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