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Cloudia

Send messages

Actions20

Overview

This node, named "Cloudia," enables sending messages through multiple communication channels, including WhatsApp Web. Specifically, the Whatsapp Web - Send Document operation allows users to send document files as messages to specified phone numbers via WhatsApp Web.

Common scenarios for this node include:

  • Sending invoices, contracts, or other documents directly to customers over WhatsApp.
  • Automating document delivery in customer support or sales workflows.
  • Sharing brochures, manuals, or PDFs with clients instantly.

For example, a business could automatically send a PDF receipt to a customer after a purchase by providing the customer's phone number and the URL of the document.

Properties

Name Meaning
Cloudia API Key An API key string used for authentication if not using stored credentials.
Phone Number The recipient's phone number in international format (e.g., 5511999999999).
Media URL The publicly accessible URL of the document file to be sent.
Media Filename The filename to assign to the document when sent (e.g., invoice.pdf).
Caption Optional text caption accompanying the document message.
Additional Fields A collection of optional fields:
- Channel Integration ID Numeric ID specifying the channel integration to use for sending the message.
- Name Customer's name to include in the message context.
- Sent by Indicates the sender type shown on the message: options are Attendant (human), Robot (bot), or System.

Output

The node outputs an array of JSON objects corresponding to each input item processed. Each output object contains the response from the Cloudia API after attempting to send the document message.

The exact structure depends on the API response but generally includes status information about the message delivery.

No binary data is output by this node.

Dependencies

  • Requires access to the Cloudia API service.
  • Needs either an API key provided directly in the "Cloudia API Key" property or configured credentials within n8n.
  • Internet connectivity to reach the media URL and Cloudia API endpoints.

Troubleshooting

  • Invalid or missing API key: If the API key is incorrect or absent, the request will fail authentication. Ensure the API key is valid and correctly entered.
  • Incorrect phone number format: Phone numbers must be in international format without symbols or spaces. Invalid formats may cause message sending errors.
  • Unreachable media URL: The document URL must be publicly accessible. Private or broken URLs will prevent the document from being sent.
  • Unsupported resource or operation errors: These occur if the node parameters specify unsupported combinations. Verify that "Resource" is set to "Whatsapp Web" and "Operation" to "Send Document."
  • Network issues: Connectivity problems can cause timeouts or failed requests. Check network status and retry.

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