Cloudia icon

Cloudia

Send messages

Actions20

Overview

This node integrates with the Cloudia platform to perform various operations on different resources, including customers and WhatsApp messaging services. Specifically, for the Customer - Update Stage operation, it updates the stage of a specified customer by sending a POST request to the Cloudia API.

Typical use cases include:

  • Automating customer lifecycle management by programmatically updating customer stages.
  • Integrating Cloudia customer data updates into broader workflows, such as CRM synchronization or marketing automation.
  • Triggering downstream processes based on customer stage changes.

For example, you might use this node to update a customer's sales funnel stage after a successful interaction or purchase.

Properties

Name Meaning
Cloudia API Key An API key string used for authentication if not using stored credentials.
Customer ID The unique numeric identifier of the customer whose stage you want to update.
Stage ID The numeric identifier of the new stage to assign to the customer.

Output

The node outputs an array of JSON objects representing the responses from the Cloudia API for each input item processed. Each JSON object contains the result of the update stage operation for the corresponding customer.

If the operation fails for any item and "Continue On Fail" is enabled, the output for that item will be an object containing an error property with the error message.

No binary data is produced by this node.

Dependencies

  • Requires access to the Cloudia API endpoint.
  • Needs either an API key provided directly in the "Cloudia API Key" property or configured credentials within n8n.
  • The node uses HTTP POST requests to communicate with Cloudia's REST API.
  • No additional external libraries beyond those bundled with n8n are required.

Troubleshooting

  • Common issues:

    • Missing or invalid API key: Ensure the API key is correctly set either in the node property or credentials.
    • Invalid Customer ID or Stage ID: Verify that the IDs correspond to existing entities in Cloudia.
    • Unsupported resource or operation errors: Confirm that the selected resource is "Customer" and operation is "Update Stage".

  • Error messages:

    • "Unsupported resource: ...": This indicates the resource parameter is incorrect or not supported.
    • "Unsupported operation: ...": This means the operation parameter does not match any implemented operation for the resource.
    • Network or authentication errors returned from the Cloudia API will appear as error messages in the output if "Continue On Fail" is enabled, or cause the node to fail otherwise.

To resolve errors, double-check all input parameters, API keys, and network connectivity.

Links and References

Discussion