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IT Glue

Utilize the IT Glue API

Overview

This node interacts with the IT Glue API to retrieve detailed information about a specific Flexible Asset by its ID. It is useful in scenarios where you need to fetch and use data related to flexible assets stored in IT Glue, such as asset management, auditing, or integration with other systems.

For example, you might use this node to:

  • Retrieve a flexible asset's details before updating or processing it.
  • Include related resources like the asset type, organization, or attachments for comprehensive data analysis.
  • Automate reporting workflows that require up-to-date asset information.

Properties

Name Meaning
Flexible Asset ID The unique identifier of the flexible asset to retrieve.
Options Additional options to customize the response:
- Include Related resources to include in the response. Possible values:
- Flexible Asset Type (adds details about the asset's type)
- Organization (includes associated organization data)
- Attachments (includes any attachments linked to the asset)

Output

The node outputs JSON data representing the requested flexible asset. The structure follows the IT Glue API's resource format, including fields describing the asset itself and optionally related resources if specified in the "Include" option.

If attachments are included, binary data references may be present, representing files linked to the asset.

Dependencies

  • Requires an active connection to the IT Glue API using a valid API authentication token configured in n8n credentials.
  • Network access to the IT Glue service endpoint.
  • Proper permissions on the API key to read flexible asset data and related resources.

Troubleshooting

  • Missing or invalid Flexible Asset ID: Ensure the provided ID is correct and exists in IT Glue; otherwise, the API will return an error.
  • Insufficient API permissions: If related resources are requested but not accessible, verify the API key has adequate scopes.
  • Network or authentication errors: Check API credentials and network connectivity.
  • Empty or incomplete response: Confirm that the flexible asset exists and that the "Include" options are correctly specified.

Links and References

Discussion