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Overview

This node integrates with the IT Glue API to create a new organization record. It is useful for automating the management of organizational data within IT Glue, such as when onboarding new clients or partners, or maintaining up-to-date organizational information in bulk.

Typical use cases include:

  • Automatically creating organizations from CRM or ERP systems.
  • Adding alerts or descriptions to organizations during creation.
  • Categorizing organizations by type and status for better tracking and reporting.

Properties

Name Meaning
Name The name of the organization to be created (required).
Alert An optional alert message associated with the organization.
Description An optional description providing additional details about the organization.
Organization Type Name or ID The type of the organization, selectable from a list or specified by ID (required).
Organization Status Name or ID The status of the organization, selectable from a list or specified by ID (required).

Output

The node outputs JSON data representing the newly created organization object as returned by the IT Glue API. This typically includes fields such as the organization's unique identifier, name, type, status, alert, description, and other metadata.

No binary data output is produced by this operation.

Dependencies

  • Requires an API key credential for authenticating with the IT Glue API.
  • The node depends on the IT Glue API being accessible and the user having permissions to create organizations.
  • The options for "Organization Type" and "Organization Status" are dynamically loaded via methods that query the API for available types and statuses.

Troubleshooting

  • Missing required fields: If "Name", "Organization Type", or "Organization Status" are not provided, the node will likely throw validation errors. Ensure these fields are filled.
  • Invalid IDs for type or status: Using invalid or non-existent IDs for organization type or status may cause API errors. Use the provided dropdowns or verify IDs beforehand.
  • API authentication errors: If the API key is missing, expired, or incorrect, the node will fail to authenticate. Verify credentials in n8n settings.
  • Network or API downtime: Connectivity issues or IT Glue API outages will prevent successful creation. Check network and service status.
  • Permission issues: Insufficient permissions on the API key can result in authorization errors. Confirm the API key has create rights for organizations.

Links and References

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