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IT Glue

Utilize the IT Glue API

Overview

This node integrates with the IT Glue API to manage various IT documentation resources. Specifically, for the "Password" resource with the "Delete" operation, it allows users to delete a password entry by specifying its unique ID. This is useful in scenarios where outdated or compromised passwords need to be removed from the IT Glue system to maintain security and data hygiene.

Practical examples include:

  • Automatically deleting passwords that are no longer valid or have been rotated.
  • Cleaning up password entries during audits or decommissioning of assets.
  • Integrating with workflows that manage credential lifecycle by removing passwords after use.

Properties

Name Meaning
Password ID The unique identifier of the password to delete

Output

The node outputs JSON data representing the result of the delete operation. Typically, this will confirm whether the deletion was successful or provide error details if it failed. The output does not include binary data.

Dependencies

  • Requires an API key credential for authenticating with the IT Glue API.
  • The node depends on the IT Glue API being accessible and the user having appropriate permissions to delete password entries.
  • No additional environment variables are explicitly required beyond the API authentication setup.

Troubleshooting

  • Common issues:

    • Providing an invalid or non-existent Password ID will cause the deletion to fail.
    • Insufficient permissions or incorrect API credentials can lead to authorization errors.
    • Network connectivity problems may prevent the node from reaching the IT Glue API.
  • Error messages and resolutions:

    • "Password not found": Verify the Password ID is correct and exists in IT Glue.
    • "Unauthorized" or "Authentication failed": Check that the API key credential is valid and has necessary permissions.
    • Timeout or network errors: Ensure stable internet connection and that the IT Glue API endpoint is reachable.

Links and References

Discussion