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IT Glue

Utilize the IT Glue API

Overview

This node integrates with the IT Glue API to manage various IT documentation resources. Specifically, for the Organization resource with the Delete operation, it allows users to delete an existing organization record from their IT Glue account.

Common scenarios where this node is beneficial include automating cleanup of outdated or incorrect organization entries, integrating organizational data management into broader workflows, or synchronizing deletions from other systems.

For example, if a company merges with another and you want to remove the old organization's data from IT Glue automatically, this node can be used in an automation workflow to delete that organization by its name or ID.

Properties

Name Meaning
Organization Name or ID Select an organization from a dropdown list loaded dynamically or specify an organization ID directly. This identifies which organization to delete.

Output

The node outputs JSON data representing the result of the delete operation. Typically, this will confirm whether the deletion was successful or provide error details if it failed.

Since this is a delete operation, no binary data output is expected.

Dependencies

  • Requires an active connection to the IT Glue API using an API key credential configured in n8n.
  • The node depends on the IT Glue API being accessible and the user having sufficient permissions to delete organizations.
  • The property uses a dynamic options loader method (getOrganizations) to populate the list of organizations.

Troubleshooting

  • Common issues:

    • Attempting to delete an organization that does not exist or has already been deleted will likely cause an error.
    • Insufficient permissions or invalid API credentials will prevent deletion.
    • Network connectivity issues may cause request failures.
  • Error messages and resolutions:

    • "Organization not found": Verify the organization ID or name is correct and exists.
    • "Unauthorized" or "Forbidden": Check that the API key credential is valid and has delete permissions.
    • Timeout or network errors: Ensure stable internet connection and IT Glue API availability.

Links and References

Discussion