SacNews - Relacionamento

Overview

This node integrates with the SacNews platform to interact with WhatsApp-based customer relationship management features. Specifically, the "Contato - Consultar" operation allows users to retrieve detailed profile information about a contact by specifying the contact's ID. This is useful in scenarios where you want to fetch up-to-date contact details for follow-up, reporting, or automation workflows.

Practical examples include:

• Automatically retrieving a customer's profile when a new message arrives.
• Enriching CRM records with the latest contact data from SacNews.
• Triggering conditional logic based on contact attributes fetched dynamically.

Properties

Output

The node outputs JSON data containing the contact's profile information as returned by the SacNews platform. This typically includes fields such as name, phone number, tags, status, and other relevant contact details managed within the platform.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential for authenticating with the SacNews platform.
• The node depends on the SacNews API being accessible and properly configured.
• No additional environment variables are explicitly required beyond the API authentication setup.

Troubleshooting

• Common Issues:

  • Invalid or missing contact ID will likely result in errors or empty responses.
  • Network connectivity problems can cause request failures.
  • Expired or incorrect API credentials will prevent successful authentication.

• Error Messages:

  • Errors related to authentication usually indicate issues with the provided API key; verify and update credentials.
  • "Contact not found" or similar messages suggest the specified contact ID does not exist; double-check the ID.
  • Timeout or connection errors imply network issues; ensure the SacNews API endpoint is reachable.

Resolving these typically involves verifying input parameters, checking API credentials, and ensuring network access.

Links and References

• SacNews Platform Documentation (example placeholder link)
• n8n documentation on Creating Custom Nodes