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SacNews - Relacionamento

Interação com a Plataforma de Relacionamento via WhatsApp - SacNews

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Overview

This node operation "Contato - Importar - Lote" (Contact - Import - Batch) allows users to import a batch of contacts into the SacNews WhatsApp relationship platform by providing a CSV or TSV file URL. It processes the file containing contact information and imports these contacts into a specified group and channel within the platform.

Common scenarios where this node is beneficial include:

  • Bulk importing customer or lead contact lists from external sources.
  • Migrating contacts from other systems into the SacNews platform.
  • Automating regular updates of contact groups based on external data files.

Practical example:

  • A marketing team exports a CSV file with new leads from their CRM system, uploads it to a web-accessible location, and uses this node to import those leads into a WhatsApp campaign group automatically.

Properties

Name Meaning
Identificação Do Tipo Do Arquivo Notice to verify if the file is CSV or TSV format.
Formato Do Arquivo Choose the file format to process: CSV (comma-separated) or TSV (tab-separated).
Busque Utilizar Google Se Possível Notice suggesting that using Google services can simplify the work.
URL Do Arquivo The URL where the CSV or TSV file can be downloaded for processing.
Informe O Número do WhatsApp Corretamente Notice reminding that the WhatsApp number must be in the format DDI+DDD+NUMBER.
Número Do Canal The WhatsApp channel number used for sending messages, e.g., country code + area code + number.
Informe O Grupo O Qual Os Contatos Serão Vinculados Notice indicating the group to which imported contacts will be linked.
Grupo Dos Contatos The name of the group where the imported contacts will be added.
Após Concluir O Processo, A Importação Deverá Ser Autorizada, Contate seu Gestor Ou Suporte Para AUTORIZAR Notice informing that after import, authorization is required from management or support.

Output

The node outputs JSON data representing the result of the batch import operation. This typically includes details about the imported contacts, any errors encountered during import, and confirmation of group linkage.

No binary data output is indicated for this operation.

Dependencies

  • Requires an active connection to the SacNews platform via an API key credential.
  • The CSV/TSV file must be accessible via a public or authenticated URL.
  • Proper formatting of the input file according to CSV or TSV standards.
  • The WhatsApp channel number and group name must exist and be valid within the SacNews platform.

Troubleshooting

  • File Access Issues: If the node cannot download the file from the provided URL, ensure the URL is correct, publicly accessible, or proper authentication is configured.
  • Incorrect File Format: If the file is not properly formatted as CSV or TSV, parsing errors may occur. Verify delimiter choice matches the file content.
  • Invalid WhatsApp Number Format: The WhatsApp channel number must follow the DDI+DDD+NUMBER format; otherwise, the import may fail or contacts may not be linked correctly.
  • Authorization Required After Import: Imported contacts require post-import authorization. Failure to obtain this may prevent contacts from being usable.
  • Group or Channel Not Found: Ensure the specified group and channel exist in the platform; otherwise, contacts cannot be linked properly.

Links and References

Discussion