SacNews - Relacionamento

Overview

This node interacts with a customer relationship platform via WhatsApp, specifically focusing on marketing message status retrieval in this context. The "Marketing - Mensagem - Status" operation allows users to query the status of a previously sent marketing message by providing its unique message ID. This is useful for tracking message delivery, read receipts, or other status updates related to marketing campaigns.

Practical examples include:

• Checking if a promotional WhatsApp message was delivered or read.
• Monitoring the status of messages sent as part of a marketing campaign to optimize follow-up actions.
• Integrating message status checks into automated workflows for reporting or alerting.

Properties

Output

The node outputs JSON data containing the status information of the specified marketing message. The exact structure depends on the external platform's API response but typically includes fields such as delivery status, read status, timestamps, and possibly error codes or descriptions if the message failed.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential to authenticate with the external customer relationship platform.
• The node depends on the platform's API to fetch message status information.
• Proper configuration of the API credentials within n8n is necessary for successful execution.

Troubleshooting

• Common issues:
  • Invalid or missing message ID will cause the operation to fail or return no data.
  • Expired or incorrect API credentials can lead to authentication errors.
  • Network connectivity problems may prevent the node from reaching the external service.
• Error messages:
  • Authentication failures usually indicate invalid API keys; verify and update credentials.
  • "Message not found" errors suggest the provided message ID does not exist or is incorrect.
  • Timeout or connection errors require checking network access and API endpoint availability.

Links and References

• Refer to the external platform’s official API documentation for detailed information on message status endpoints.
• Consult n8n documentation on how to configure API credentials securely.