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Overview

This node interacts with a customer relationship platform via WhatsApp, specifically focusing on managing groups and contacts within those groups. The "Grupos - Remover Contato" operation allows users to remove a specific contact from a specified group. This is useful in scenarios where you need to update group memberships dynamically, such as removing customers who have unsubscribed or no longer belong to a particular segment.

Practical examples include:

• Removing a contact from a marketing campaign group after they opt out.
• Managing support groups by removing contacts who have resolved their issues.
• Cleaning up group memberships to maintain accurate communication lists.

Properties

Output

The node outputs JSON data representing the result of the removal operation. Typically, this would include confirmation of success or failure, and possibly details about the updated group membership status. The exact structure depends on the underlying API response but generally confirms that the contact was successfully removed.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential to authenticate with the external customer relationship platform.
• The node depends on the platform's API endpoints to manage groups and contacts.
• Proper configuration of the API credentials in n8n is necessary for successful execution.

Troubleshooting

• Common Issues:

  • Invalid or missing group ID or contact ID parameters can cause the operation to fail.
  • Authentication errors if the API key credential is not set or expired.
  • Network connectivity issues preventing access to the external platform.

• Error Messages:

  • Errors indicating "contact not found" or "group not found" suggest incorrect IDs.
  • Authentication errors typically mention invalid credentials or unauthorized access.
  • Timeout or network errors indicate connectivity problems.

• Resolutions:

  • Verify that the group and contact IDs are correct and exist in the platform.
  • Ensure the API key credential is correctly configured and has necessary permissions.
  • Check network settings and retry the operation.

Links and References

• Refer to the external platform's official API documentation for detailed information on group and contact management endpoints.
• Consult n8n documentation on setting up API credentials and using HTTP request nodes for custom integrations.