SacNews - Relacionamento

Overview

This node integrates with a WhatsApp-based customer relationship platform, enabling various operations related to contacts, messaging, protocols, groups, marketing campaigns, and extra data lookups. Specifically, the "Contato - Importar" (Contact - Import) operation allows users to import individual contacts into the platform by providing their phone number, name, and optionally the WhatsApp channel ID.

Common scenarios for this node include:

• Importing new WhatsApp contacts into the CRM system to start interactions.
• Managing contact details and tags.
• Sending messages or notifications to contacts.
• Querying contact status or history.
• Handling group memberships and marketing campaigns.

Practical example:

• A user wants to add a new customer’s WhatsApp number and name into the platform to begin sending them notifications or support messages. They use the "Contato - Importar" operation, supplying the customer's phone number in international format and their name.

Properties

Output

The node outputs JSON data representing the result of the contact import operation. This typically includes confirmation of the contact creation or update, possibly with metadata such as contact ID, status, or error messages if any occurred.

No binary data output is indicated for this operation.

Dependencies

• Requires an API key credential for authenticating with the external WhatsApp-based customer relationship platform.
• The node depends on the platform's API endpoints to perform contact import and other operations.
• Proper configuration of the API credentials within n8n is necessary.

Troubleshooting

• Invalid Phone Number Format: If the phone number does not include the country code or does not follow the recommended pattern (e.g., missing "+" or incorrect digits), the import may fail. Ensure the number is in international format like "+5511999999999".
• Missing Required Fields: Both the phone number and name are required. Omitting either will likely cause errors.
• Channel ID Issues: If an invalid or non-existent channel ID is provided, the platform might reject the import. If unsure, omit this field to use the default main channel.
• Authentication Errors: If the API key credential is missing or invalid, the node will fail to connect to the platform. Verify the credential setup.
• API Rate Limits or Connectivity Problems: Network issues or API rate limits can cause failures. Check connectivity and platform status.

Links and References

• No direct external links were found in the source code. For more information, consult the documentation of the WhatsApp-based customer relationship platform integrated by this node.