SacNews - Relacionamento

Overview

This node integrates with a customer relationship platform via WhatsApp, enabling various operations related to contacts, groups, messages, campaigns, and other CRM features. Specifically, the "Grupos - WhatsApp - Listar" operation allows users to list WhatsApp groups managed within the platform.

Common scenarios for this node include:

• Retrieving paginated lists of WhatsApp groups to monitor or manage group communications.
• Automating workflows that require fetching group information for reporting or further processing.
• Integrating WhatsApp group data into broader CRM or marketing automation pipelines.

For example, a user might use this node to fetch all WhatsApp groups on page 2 to display in a dashboard or to trigger notifications based on group activity.

Properties

Output

The node outputs JSON data representing the list of WhatsApp groups retrieved from the platform for the specified page. Each item in the output array corresponds to a WhatsApp group with its associated details as provided by the platform's API.

If the platform supports binary data (e.g., media files related to groups), it would be included accordingly, but this operation primarily returns structured JSON data about groups.

Dependencies

• Requires an API key credential for authenticating with the external customer relationship platform.
• The node depends on the platform's REST API endpoints to fetch WhatsApp group data.
• Proper configuration of the API credentials in n8n is necessary for successful execution.

Troubleshooting

• Common Issues:

  • Invalid or missing API credentials will cause authentication failures.
  • Requesting a page number beyond the available range may return empty results.
  • Network connectivity issues can prevent access to the platform's API.

• Error Messages:

  • Authentication errors typically indicate invalid or expired API keys; reconfigure credentials.
  • Rate limit errors suggest too many requests in a short time; implement retry logic or reduce request frequency.
  • Unexpected response formats may indicate API changes; verify the platform's API documentation.

Links and References

• Refer to the platform's official API documentation for detailed information on WhatsApp group endpoints.
• Consult n8n documentation on how to configure API credentials securely.