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Overview

This node integrates with the Bitrix24 CRM and business platform, allowing users to perform various operations on Bitrix24 resources. Specifically, for the Activity resource with the Get operation, it retrieves detailed information about a specific activity by its ID.

Common scenarios where this node is beneficial include:

  • Fetching details of a particular CRM activity (e.g., calls, meetings, tasks) to use in workflows.
  • Automating follow-up actions based on activity data.
  • Integrating Bitrix24 activity data into other systems or reports.

Practical example:

  • A workflow that triggers when a new activity is created and then uses this node to get full details of that activity for further processing or notifications.

Properties

Name Meaning
Authentication Method to authenticate with Bitrix24: OAuth2 (recommended), Webhook (simpler but less secure), or API Key authentication.
Activity ID The unique identifier of the activity to retrieve. This is required for the Get operation on the Activity resource.

Output

The node outputs JSON data representing the retrieved activity's details from Bitrix24. The structure typically includes all fields related to the activity such as IDs, timestamps, user references, and custom fields defined in Bitrix24.

If the node supports binary data output (not explicitly shown here), it would represent any associated files or attachments linked to the activity.

Dependencies

  • Requires valid authentication credentials for Bitrix24, which can be provided via OAuth2, webhook URL, or API key.
  • The node depends on Bitrix24's REST API endpoints to fetch activity data.
  • Proper configuration of authentication credentials in n8n is necessary for successful API calls.

Troubleshooting

  • Common issues:

    • Invalid or expired authentication credentials leading to authorization errors.
    • Providing an incorrect or non-existent Activity ID causing "not found" errors.
    • Network connectivity problems preventing API communication.

  • Error messages and resolutions:

    • "error": "Invalid credentials": Check and update your authentication method and credentials.
    • "error": "Activity not found": Verify the Activity ID is correct and exists in Bitrix24.
    • Timeout or network errors: Ensure stable internet connection and Bitrix24 API availability.

  • Enabling "Continue On Fail" allows the workflow to proceed even if this node encounters errors, returning error details in the output JSON.

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