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Bitrix24

Interact with Bitrix24 CRM and business platform

Actions290

Overview

This node integrates with the Bitrix24 platform, specifically allowing users to manage telephony external lines. The "Delete External Line" operation enables the removal of a specified external telephony line from the Bitrix24 system.

Common scenarios for this node include:

  • Automating cleanup of unused or obsolete external phone lines in Bitrix24.
  • Managing telephony resources dynamically based on business workflows.
  • Integrating telephony management into broader CRM or communication automation processes.

For example, a user might set up an automation that deletes an external line when a related project or campaign ends, ensuring telephony resources are kept tidy and costs minimized.

Properties

Name Meaning
Authentication Method used to authenticate with Bitrix24. Options: OAuth2 (recommended), Webhook (simpler but less secure), API Key authentication.
Line ID The unique identifier of the external telephony line to delete. This is a required string input.

Output

The node outputs JSON data representing the result of the deletion operation. If successful, the output typically confirms the deletion status or returns relevant metadata from Bitrix24 about the deleted line.

If an error occurs and the node is configured to continue on failure, the output JSON will contain an error field with the error message, along with the resource name and a timestamp.

No binary data output is involved in this operation.

Dependencies

  • Requires valid authentication credentials for Bitrix24 via one of the supported methods (OAuth2, webhook URL, or API key).
  • The node depends on Bitrix24's telephony API endpoints to perform the deletion.
  • Proper configuration of credentials within n8n is necessary to authorize API calls.

Troubleshooting

  • Common Issues:

    • Invalid or expired authentication credentials can cause authorization failures.
    • Providing an incorrect or non-existent Line ID will result in errors indicating the line could not be found.
    • Network connectivity issues may prevent successful API calls.
  • Error Messages:

    • Errors returned from Bitrix24 API will be surfaced in the error field if "Continue On Fail" is enabled.
    • Typical messages include authentication failures, invalid parameters, or permission denials.
  • Resolutions:

    • Verify and refresh authentication credentials.
    • Double-check the Line ID value for correctness.
    • Ensure the Bitrix24 account has sufficient permissions to delete telephony lines.
    • Confirm network access to Bitrix24 API endpoints.

Links and References

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