Bitrix24 icon

Bitrix24

Interact with Bitrix24 CRM and business platform
Join our community

Actions290

Overview

This node allows users to interact with the Bitrix24 platform, specifically to manage timeline notes among other resources. The "Delete Note" operation under the "Timeline" resource enables the deletion of a specific note by its ID from the Bitrix24 timeline. This is useful in scenarios where you want to programmatically remove outdated or irrelevant notes from your Bitrix24 CRM or business platform timeline.

Practical examples include:

  • Automatically cleaning up notes related to closed deals.
  • Removing notes created by mistake or duplicates.
  • Managing timeline data as part of an automated workflow for CRM maintenance.

Properties

Name Meaning
Authentication Method to authenticate with Bitrix24: OAuth2 (recommended), Webhook (simpler but less secure), or API Key authentication.
Note ID The unique identifier of the note to delete from the timeline.
Options Additional optional parameters:
- Filter: JSON object to filter results (not typically used in delete).
- Order: JSON object to specify sort order.
- Start: Number indicating pagination start position.

Output

The node outputs a JSON object representing the result of the delete operation. Typically, this will confirm whether the note was successfully deleted or provide error information if the operation failed.

If the operation fails and "Continue On Fail" is enabled, the output JSON will contain an error field with the error message, along with the resource name and a timestamp.

No binary data output is involved in this operation.

Dependencies

  • Requires connection to Bitrix24 via one of the supported authentication methods: OAuth2, Webhook URL, or API Key.
  • Proper credentials must be configured in n8n for the chosen authentication method.
  • The node relies on Bitrix24's API endpoints to perform operations.

Troubleshooting

  • Common Issues:

    • Invalid or missing Note ID: Ensure the Note ID provided exists and is correct.
    • Authentication failures: Verify that the selected authentication method is correctly set up and credentials are valid.
    • Insufficient permissions: The authenticated user or API key must have rights to delete timeline notes.
    • Network or API errors: Temporary connectivity issues or Bitrix24 API downtime can cause failures.

  • Error Messages:

    • Errors returned from Bitrix24 API will be included in the output JSON under the error field if "Continue On Fail" is enabled.
    • Common messages might indicate invalid IDs, permission denied, or authentication errors.

  • Resolution Steps:

    • Double-check Note ID correctness.
    • Re-authenticate or update credentials.
    • Confirm user permissions in Bitrix24.
    • Retry after some time if network/API issues occur.

Links and References

Discussion