Bitrix24Install

Overview

This node integrates with the Bitrix24 platform, specifically enabling operations on its CRM and business resources. The "Data Storage" resource with the "Update Entity" operation allows users to update existing entities within Bitrix24, such as CRM records or custom entities.

Typical use cases include:

• Updating customer or contact information in a CRM system.
• Modifying details of deals, leads, or other business objects.
• Automating updates to entity metadata like descriptions, active status, or sort order based on workflow triggers.

For example, after receiving updated client data from a form submission, this node can update the corresponding Bitrix24 entity to keep records synchronized.

Properties

Output

The node outputs an array of items where each item contains a json object representing the updated entity's data returned by Bitrix24 after the update operation.

If an error occurs and the node is configured to continue on failure, the output will contain an item with an error field describing the issue, along with the resource name and a timestamp.

No binary data output is produced by this node.

Dependencies

• Requires valid authentication credentials for Bitrix24 via one of the supported methods: OAuth2, webhook URL, or API key.
• The node depends on Bitrix24's API endpoints to perform entity updates.
• Proper configuration of credentials in n8n is necessary to authorize API calls.

Troubleshooting

• Common Issues:

  • Invalid or expired authentication credentials leading to authorization errors.
  • Incorrect or missing Entity ID causing the update to fail because the target entity cannot be found.
  • Insufficient permissions for the authenticated user to modify the specified entity.
  • Network connectivity issues preventing communication with Bitrix24 API.

• Error Messages:

  • Errors thrown by the node will include the message from Bitrix24 API responses.
  • If the node is set to continue on failure, errors are returned in the output JSON under the error property.

• Resolutions:

  • Verify that the authentication method and credentials are correctly set up and valid.
  • Ensure the Entity ID corresponds to an existing entity in Bitrix24.
  • Confirm that the authenticated user has the required permissions to update entities.
  • Check network connectivity and firewall settings to allow outbound requests to Bitrix24.

Links and References

• Bitrix24 Official API Documentation
• Bitrix24 CRM Entities Overview
• n8n Documentation on Credentials