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Bitrix24

Interact with Bitrix24 CRM and business platform

Actions290

Overview

This node integrates with the Bitrix24 platform, allowing users to interact with various Bitrix24 resources such as CRM entities and business processes. Specifically, for the "Chat" resource with the "Get Chat Users" operation, it retrieves the list of users participating in a particular chat within Bitrix24.

Common scenarios where this node is beneficial include:

  • Automating workflows that require fetching chat participants for notifications or logging.
  • Synchronizing chat user data with other systems.
  • Building custom dashboards or reports based on chat user activity.

For example, a user might use this node to get all users in a sales team chat to send them a summary report automatically.

Properties

Name Meaning
Authentication Method used to authenticate with Bitrix24. Options:
- OAuth2 (recommended for production)
- Webhook (simpler but less secure)
- API Key

Output

The node outputs an array of JSON objects representing the users in the specified chat. Each object typically contains user details such as user ID, name, and other relevant metadata provided by the Bitrix24 API.

If the node encounters an error during execution and "Continue On Fail" is enabled, it outputs a JSON object with the following structure:

{
  "error": "Error message",
  "resource": "chat",
  "timestamp": "ISO timestamp"
}

No binary data output is indicated in the source code.

Dependencies

  • Requires authentication credentials for Bitrix24 via one of the supported methods (OAuth2, webhook URL, or API key).
  • Uses Bitrix24's REST API endpoints internally.
  • The node depends on internal helper functions to make API calls to Bitrix24.
  • No additional external services are required beyond Bitrix24 itself.

Troubleshooting

  • Common issues:

    • Incorrect or expired authentication credentials can cause authorization failures.
    • Network connectivity problems may prevent API calls from succeeding.
    • Insufficient permissions in Bitrix24 for the authenticated user to access chat user data.
  • Error messages:

    • Errors thrown during API calls will be surfaced with their message in the output if "Continue On Fail" is enabled.
    • Typical errors include authentication failures, rate limiting, or invalid resource/operation parameters.
  • Resolution tips:

    • Verify that the selected authentication method is correctly configured and valid.
    • Ensure the authenticated user has the necessary permissions in Bitrix24.
    • Check network connectivity and API endpoint accessibility.
    • Enable "Continue On Fail" to capture error details for debugging.

Links and References

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