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Interact with Bitrix24 CRM and business platform

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Overview

This node integrates with the Bitrix24 platform, specifically allowing users to manage telephony resources such as Voximplant SIP lines. The "Delete Voximplant SIP Line" operation enables users to remove a specific SIP line from their Bitrix24 telephony setup by providing its unique identifier.

Common scenarios for this node include:

  • Automating cleanup of unused or obsolete SIP lines in a telephony system.
  • Integrating telephony management into broader CRM or business workflows.
  • Managing telephony resources programmatically without manual intervention in the Bitrix24 interface.

For example, a user might set up an automation that deletes SIP lines associated with deactivated employees or expired projects, ensuring telephony resources are efficiently managed.

Properties

Name Meaning
Authentication Method used to authenticate with Bitrix24. Options: OAuth2 (recommended), Webhook, API Key.
Line ID The unique identifier of the Voximplant SIP line to delete. This is a required string property.

Output

The node outputs JSON data representing the result of the deletion operation. On success, it typically returns confirmation details from Bitrix24 about the deleted SIP line.

If an error occurs and the node is configured to continue on failure, the output JSON will contain an error field with the error message, along with the resource name and a timestamp.

No binary data output is involved in this operation.

Dependencies

  • Requires valid authentication credentials for Bitrix24 via one of the supported methods: OAuth2 token, webhook URL, or API key.
  • The node depends on Bitrix24's API endpoints for telephony management, specifically those related to Voximplant SIP lines.
  • Proper configuration of credentials within n8n is necessary to authorize API calls.

Troubleshooting

  • Common Issues:

    • Invalid or expired authentication credentials can cause authorization failures.
    • Providing an incorrect or non-existent Line ID will result in errors indicating the SIP line could not be found.
    • Network connectivity issues may prevent successful API communication.
  • Error Messages:

    • Errors returned from Bitrix24 API will be surfaced in the node's output if "Continue on Fail" is enabled.
    • Typical messages include authentication failures, invalid parameters, or resource not found.
  • Resolutions:

    • Verify and refresh authentication credentials.
    • Double-check the Line ID value for correctness.
    • Ensure network access to Bitrix24 API endpoints.
    • Enable "Continue on Fail" to capture error details for debugging.

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