Bitrix24Install

Overview

This node integrates with the Bitrix24 CRM and business platform, allowing users to perform various operations on Bitrix24 resources. Specifically, for the Data Storage resource with the Delete Entity Item operation, it enables deleting a specific item from an entity in Bitrix24.

Typical use cases include:

• Automating cleanup of outdated or incorrect records in Bitrix24 entities.
• Integrating Bitrix24 data management into broader workflows where entity items need to be programmatically removed.
• Managing CRM data lifecycle by removing leads, contacts, deals, or custom entity items as part of automated processes.

For example, you might use this node to delete a contact record identified by its ID after a customer unsubscribes, or remove a deal item that was canceled.

Properties

Output

The node outputs JSON data representing the result of the deletion operation. Typically, this will confirm whether the deletion was successful or provide error details if it failed.

If the node encounters an error during execution and "Continue On Fail" is enabled, it outputs a JSON object containing:

• error: The error message describing what went wrong.
• resource: The resource name involved in the operation.
• timestamp: The ISO timestamp when the error occurred.

No binary data output is produced by this operation.

Dependencies

• Requires valid authentication credentials for Bitrix24 via one of the supported methods (OAuth2, webhook URL, or API key).
• Needs proper configuration of these credentials in n8n prior to use.
• Relies on Bitrix24's REST API endpoints to perform entity item deletions.

Troubleshooting

Common Issues

• Invalid or expired authentication: Ensure your OAuth2 token, webhook URL, or API key is valid and has sufficient permissions.
• Incorrect Entity ID or Item ID: Double-check that the IDs provided correspond to existing entities and items in Bitrix24.
• API rate limits or connectivity issues: Bitrix24 may throttle requests; verify network connectivity and consider retry logic.

Common Error Messages

• "Failed to load CRM fields" or similar messages indicate problems fetching metadata, often due to permission or connectivity issues.
• Errors returned from Bitrix24 API about missing or invalid IDs usually mean the specified entity or item does not exist.
• Authentication errors suggest misconfigured or expired credentials.

To resolve errors:

• Verify all input parameters are correct.
• Confirm credentials are properly set up and authorized.
• Check Bitrix24 API status and your network connection.

Links and References

• Bitrix24 REST API Documentation
• Bitrix24 OAuth2 Authentication Guide
• n8n Documentation - Credentials