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Bitrix24

Interact with Bitrix24 CRM and business platform

Actions290

Overview

This node integrates with the Bitrix24 CRM and business platform, allowing users to interact with various Bitrix24 resources programmatically. Specifically, for the Duplicate resource and the Get Duplicate Criteria operation, it retrieves criteria used by Bitrix24 to identify duplicate records within the CRM.

Common scenarios where this node is beneficial include:

  • Automating data quality checks by fetching duplicate detection rules.
  • Integrating Bitrix24 duplicate criteria into workflows that clean or merge duplicate CRM entries.
  • Synchronizing duplicate detection settings across multiple Bitrix24 accounts or environments.

For example, a user might use this node to fetch the current duplicate criteria for contacts and then apply custom logic to handle duplicates in an automated workflow.

Properties

Name Meaning
Authentication Method of authenticating with Bitrix24. Options:
- OAuth2 (recommended for production)
- Webhook (simpler but less secure)
- API Key

Output

The node outputs an array of JSON objects representing the result of the requested operation. For the Get Duplicate Criteria operation under the Duplicate resource, the output JSON contains the duplicate detection criteria as defined in Bitrix24.

If an error occurs and "Continue On Fail" is enabled, the output will contain an object with an error field describing the issue, along with the resource name and a timestamp.

No binary data output is indicated in the source code.

Dependencies

  • Requires authentication credentials for Bitrix24 via one of the supported methods (OAuth2, webhook URL, or API key).
  • Uses Bitrix24's REST API endpoints internally to fetch data.
  • The node depends on internal helper modules for making API calls and handling resources, but no external npm packages are explicitly required beyond those bundled.

Troubleshooting

  • Common issues:

    • Incorrect or expired authentication credentials can cause API call failures.
    • Network connectivity problems may prevent communication with Bitrix24 servers.
    • If the specified resource or operation is invalid or unsupported, the node will throw an error.
  • Error messages:

    • Errors from Bitrix24 API calls are propagated and included in the output if "Continue On Fail" is enabled.
    • Typical errors include authentication failures, permission denied, or invalid parameters.
  • Resolution tips:

    • Verify that the selected authentication method is correctly configured with valid credentials.
    • Ensure the Bitrix24 account has sufficient permissions to access duplicate criteria.
    • Check network connectivity and firewall settings.
    • Enable "Continue On Fail" to capture error details in the workflow for debugging.

Links and References

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