Bitrix24Install

Overview

This node interacts with the Bitrix24 platform, specifically allowing operations on various resources such as CRM entities and timeline comments. The "Timeline - Delete Comment" operation enables users to delete a specific comment from the Bitrix24 timeline by providing its unique comment ID.

Common scenarios for this node include automating cleanup of timeline comments, managing user feedback or notes programmatically, or integrating Bitrix24 timeline comment management into broader workflows.

For example, you might use this node to automatically remove outdated or irrelevant comments from a deal's timeline after certain conditions are met, helping keep your CRM data clean and relevant.

Properties

Output

The node outputs an array of items corresponding to the result of the delete operation. Each item contains a json field with the response from Bitrix24 API.

• On success, the output typically confirms deletion (often an empty or success status).
• On failure, if "Continue On Fail" is enabled, the output includes an error message with fields:
  • error: The error message string.
  • resource: The resource name ("timeline").
  • timestamp: ISO timestamp of when the error occurred.

No binary data output is involved in this operation.

Dependencies

• Requires valid Bitrix24 credentials configured in n8n:
  • An API key credential, or
  • OAuth2 authentication, or
  • A webhook URL.
• The node uses Bitrix24 REST API endpoints internally to perform actions.
• No additional external dependencies beyond Bitrix24 API access.

Troubleshooting

• Common issues:

  • Invalid or missing Comment ID will cause the API call to fail.
  • Incorrect or expired authentication credentials will lead to authorization errors.
  • Insufficient permissions in Bitrix24 to delete timeline comments.
  • Network connectivity issues preventing API calls.

• Error messages:

  • "error": "Comment not found" — Verify the Comment ID is correct and exists.
  • Authorization errors — Check that the provided authentication method and credentials are valid and have required scopes.
  • Rate limiting or API quota exceeded — Wait and retry later or check Bitrix24 API limits.

• Resolution tips:

  • Double-check the Comment ID input.
  • Ensure the selected authentication method matches your Bitrix24 setup.
  • Enable "Continue On Fail" in the node settings to handle errors gracefully in workflows.

Links and References

• Bitrix24 REST API Documentation
• Bitrix24 Timeline Comments API
• n8n Documentation on Credentials