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Bitrix24

Interact with Bitrix24 CRM and business platform

Actions290

Overview

This node interacts with Bitrix24's Lists resource to retrieve a specific element from a list. It is useful when you need to fetch detailed information about a particular item stored in a Bitrix24 list, such as retrieving customer data, task details, or any custom list entries.

Practical examples include:

  • Fetching a contact or lead record by its element ID.
  • Retrieving a specific task or project detail from a list.
  • Accessing custom business data stored in Bitrix24 lists for further processing or automation.

Properties

Name Meaning
Authentication Method of authenticating with Bitrix24: OAuth2 (recommended), Webhook (simpler but less secure), or API Key authentication.
List ID The unique identifier of the Bitrix24 list from which to get the element.
Element ID The unique identifier of the element within the list to retrieve.
Options Additional optional parameters:
- Access Token Use a specific access token instead of the one from credentials.
- Filter JSON-formatted filter criteria to narrow down the search (not typically used for single element retrieval).
- Order JSON-formatted sort order for results (not typically relevant for single element retrieval).
- Select Comma-separated list of fields to select and return for the element.

Output

The node outputs a JSON object representing the retrieved element from the specified Bitrix24 list. This JSON contains all the fields of the element as returned by the Bitrix24 API, including standard and custom fields.

If binary data is involved (not typical for this operation), it would represent files or attachments related to the element, but this operation primarily returns structured JSON data.

Dependencies

  • Requires an active Bitrix24 account with API access.
  • Requires authentication via one of the supported methods: OAuth2, webhook URL, or API key.
  • The node depends on Bitrix24 API endpoints for lists and elements.
  • Proper permissions must be granted to the API credentials to read list elements.

Troubleshooting

  • Common issues:

    • Invalid or missing List ID or Element ID will cause errors.
    • Insufficient permissions or incorrect authentication method can result in authorization errors.
    • Network connectivity issues may prevent API calls.
    • Using an expired or invalid access token will cause authentication failures.
  • Error messages:

    • Errors returned from Bitrix24 API will be included in the output if "Continue On Fail" is enabled.
    • Typical error messages include "Element not found," "Invalid authentication," or "Access denied."
  • Resolutions:

    • Verify that List ID and Element ID are correct and exist in Bitrix24.
    • Ensure the selected authentication method is properly configured and valid.
    • Refresh or regenerate access tokens if expired.
    • Check network connectivity and firewall settings.

Links and References

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