Bitrix24 icon

Bitrix24

Interact with Bitrix24 CRM and business platform

Actions290

Overview

This node integrates with the Bitrix24 CRM and business platform, specifically providing functionality to find duplicate entities within the CRM. The "Find Duplicates" operation under the "Duplicate" resource allows users to search for duplicate records of a specified entity type (such as Lead, Deal, Contact, or Company) based on different matching criteria.

Common scenarios where this node is beneficial include:

  • Cleaning up CRM data by identifying duplicate leads or contacts.
  • Automating workflows that require merging or handling duplicates.
  • Maintaining data integrity in sales and marketing pipelines.

For example, a user can input an entity ID of a lead and use this node to find other leads that are exact or similar duplicates, helping to avoid redundant outreach or conflicting data entries.

Properties

Name Meaning
Authentication Method of authenticating with Bitrix24: OAuth2 (recommended), Webhook (simpler), or API Key.
Entity Type Type of entity to search for duplicates. Options: Lead, Deal, Contact, Company.
Entity ID The unique identifier of the entity to find duplicates for.
Options Additional options for searching duplicates:
- Match Type Type of duplicate matching: Exact, Similar, or Fuzzy.
- Access Token Optional access token for authentication (used if needed).

Output

The node outputs JSON data containing the results of the duplicate search. The structure typically includes details about the found duplicate entities related to the specified entity ID and entity type. Each output item represents a duplicate record with its associated fields as returned by the Bitrix24 API.

If the node encounters an error during execution, it outputs a JSON object with an error field describing the issue, along with the resource name and a timestamp.

The node does not output binary data.

Dependencies

  • Requires connection to Bitrix24 CRM via one of the supported authentication methods: OAuth2, Webhook URL, or API Key.
  • Needs appropriate credentials configured in n8n for the chosen authentication method.
  • Relies on Bitrix24 API endpoints to fetch duplicate information.
  • No additional external libraries beyond those bundled with the node.

Troubleshooting

  • Authentication Errors: Ensure that the selected authentication method is correctly configured with valid credentials or tokens. OAuth2 is recommended for production environments.
  • Invalid Entity ID: Providing a non-existent or incorrect entity ID will result in no duplicates found or errors. Verify the entity ID before running the node.
  • API Rate Limits or Connectivity Issues: Network problems or Bitrix24 API rate limits may cause failures. Check network connectivity and API usage quotas.
  • Error Messages: If the node throws an error, it will be included in the output JSON under the error key. Review the message for clues, such as permission issues or invalid parameters.
  • Continue On Fail: If enabled, the node will output error information instead of stopping workflow execution, allowing for graceful error handling.

Links and References

Discussion