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ChatWoot

Interact with ChatWoot API

Actions113

Overview

This node integrates with the ChatWoot API to update an existing account's details. It is useful when you need to modify account information such as the account name programmatically within an n8n workflow. For example, you might use this node to rename an account after receiving updated data from another system or user input.

Properties

Name Meaning
Account Id The numeric ID of the account to update
Name New name for the account

Output

The node outputs JSON data representing the updated account object returned by the ChatWoot API. This typically includes the account's current properties after the update operation. There is no indication that binary data is output by this node.

Dependencies

  • Requires an API key credential for authenticating with the ChatWoot API.
  • The base URL for the ChatWoot instance must be configured in the credentials.
  • Uses the ChatWoot REST API endpoint to perform the update operation.

Troubleshooting

  • Invalid Account Id: If the provided account ID does not exist, the API will likely return a 404 error. Verify the account ID before running the node.
  • Authentication Errors: Ensure the API key and base URL are correctly set in the credentials; otherwise, authentication will fail.
  • Empty Name Field: If the "Name" property is left empty, the API may reject the request or leave the name unchanged depending on API behavior. Provide a valid string to update the name.
  • Network Issues: Connectivity problems can cause timeouts or failed requests. Check network access to the ChatWoot server.

Links and References

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