ChatWoot

Interact with ChatWoot API

Actions113

Account Agent Bots Actions
- List All Account Agent Bots
- Create An Account Agent Bot
- Get Details Of A Single Account Agent Bot
- Delete An Account Agent Bot
- Update An Account Agent Bot
Agents Actions
- Get Account Agents
- Add New Agent To Account
- Delete Agent From Account
- Update Agent In Account
Canned Responses Actions
- Get Account Canned Response
- Add New Canned Response To Account
- Delete Canned Response From Account
Canned Response Actions
- Update Canned Response In Account
Custom Attributes Actions
- Get Account Custom Attribute
- Add New Custom Attribute To Account
- Get Details Of A Single Custom Attribute
- Delete Custom Attribute From Account
- Update Custom Attribute In Account
Contacts Actions
- Contact List
- Contact Create
- Contact Details
- Contact Update
- Contact Delete
- Contact Conversations
- Contact Search
- Contact Filter
Contact Actions
- Contact Inbox Creation
- Contactable Inboxes Get
Automation Rule Actions
- Get Account Automation Rule
- Add New Automation Rule To Account
- Get Details Of A Single Automation Rule
- Delete Automation Rule From Account
- Update Automation Rule In Account
Help Center Actions
- Get Portal
- Add New Portal To Account
- Update New Portal To Account
- Add New Category To Account
- Add New Article To Account
Conversations Actions
- Conversation List Meta
- Conversation List
- New Conversation
- Conversation Filter
- Get Details Of A Conversation
- Toggle Status Of A Conversation
- Toggle Priority Of A Conversation
Conversation Assignment Actions
- Assign A Conversation
Conversation Labels Actions
- List All Labels Of A Conversation
- Conversation Add Labels
Inboxes Actions
- List All Inboxes
- Get Inbox
- Inbox Creation
- Update Inbox
- Get Inbox Agent Bot
- Update Agent Bot
- Get Inbox Members
- Add New Agent To Inbox
- Delete Agent In Inbox
- Update Agents In Inbox
Messages Actions
- List All Messages
- Create A New Message In A Conversation
- Delete A Message
Integrations Actions
- Get Details Of All Integrations
- Create An Integration Hook
- Delete An Integration Hook
- Update An Integrations Hook
Teams Actions
- List All Teams
- Create A Team
- Get Details Of A Single Team
- Delete A Team
- Update A Team
- Get Team Members
- Add New Agent To Team
- Delete Agent In Team
- Update Agents In Team
Custom Filters Actions
- List All Filters
- Create A Custom Filter
- Get Details Of A Single Custom Filter
- Delete A Custom Filter
- Update A Custom Filter
Webhooks Actions
- List All Webhooks
- Create A Webhook
- Delete A Webhook
- Update A Webhook
Reports Actions
- List All Conversation Statistics
- List All Conversation Statistics Summary
- Get Account Conversation Metrics
- Get Agent Conversation Metrics
Accounts Actions
- Create An Account
- Get Details Of An Account
- Delete An Account
- Update An Account
Account Users Actions
- List All Account Users
- Create An Account User
- Delete An Account User
Agent Bots Actions
- Create An Agent Bot
- Get Details Of A Single Agent Bot
- Delete An Agent Bot
- Update An Agent Bot
Users Actions
- Create A User
- Get Details Of A User
- Delete A User
- Update A User
- Get Sso Url Of A User
Inbox API Actions
- Get Details Of A Inbox
Contacts API Actions
- Create A Contact
- Get Details Of A Contact
- Update A Contact
Conversations API Actions
- List All Contact Conversations
- Create A Conversation
Messages API Actions
- List All Converation Messages
- Create A Message
- Update A Message
CSAT Survey Page Actions
- Get Csat Survey Page

Overview

This node interacts with the Inbox API to retrieve detailed information about a specific inbox. It is useful when you need to fetch metadata or configuration details of an inbox channel identified by a unique identifier. For example, it can be used in customer support workflows to get the current status or settings of an inbox before processing messages or routing conversations.

Properties

Name	Meaning
Inbox Identifier	The unique identifier of the inbox channel obtained from the API. This is required to specify which inbox's details to retrieve.

Output

The node outputs JSON data containing the detailed information of the specified inbox. This typically includes all relevant metadata and configuration fields associated with that inbox as returned by the Inbox API. There is no binary output.

Dependencies

Requires an API key credential for authenticating with the ChatWoot API.
The base URL for the API must be configured in the node credentials.
The node depends on the external ChatWoot API service being accessible.

Troubleshooting

Missing or invalid Inbox Identifier: Ensure the "Inbox Identifier" property is provided and correctly matches an existing inbox ID.
Authentication errors: Verify that the API key credential is valid and has sufficient permissions.
Network or API errors: Check connectivity to the ChatWoot API endpoint and confirm the base URL is correct.
Unexpected response structure: Confirm the API version compatibility if the output JSON does not match expectations.

Links and References

ChatWoot API Documentation (for detailed API endpoints and inbox data structure)

ChatWootInstall