Actions113
- Account Agent Bots Actions
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- Canned Response Actions
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- Inbox API Actions
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- CSAT Survey Page Actions
Overview
This node interacts with the ChatWoot API to retrieve members of a specific inbox within an account. It is useful for scenarios where you need to programmatically access or manage the list of users who have access to a particular inbox, such as for auditing, reporting, or synchronizing user permissions.
For example, you might use this node to:
- Fetch all members of a customer support inbox to display or process their details.
- Automate the synchronization of inbox members with another system.
- Verify which team members have access to a given inbox before performing bulk operations.
Properties
| Name | Meaning |
|---|---|
| Account Id | The numeric ID of the ChatWoot account that owns the inbox. |
| Inbox Id | The numeric ID of the specific inbox whose members you want to retrieve. |
Output
The node outputs JSON data representing the members of the specified inbox. This typically includes details about each member such as their user ID, name, email, role, and other relevant metadata provided by the ChatWoot API.
No binary data output is expected from this operation.
Dependencies
- Requires an active connection to the ChatWoot API.
- Needs an API authentication token configured in the node credentials to authorize requests.
- The base URL for the ChatWoot instance must be set in the credentials configuration.
Troubleshooting
- Invalid Account or Inbox ID: If the provided IDs do not exist or are incorrect, the API will return an error. Double-check the numeric IDs entered.
- Authentication Errors: Ensure the API key or token used in credentials is valid and has sufficient permissions to access inbox members.
- Network Issues: Connectivity problems between n8n and the ChatWoot server can cause request failures. Verify network access and endpoint availability.
- Permission Denied: The authenticated user may lack rights to view inbox members. Confirm user roles and permissions in ChatWoot.
Links and References
- ChatWoot API Documentation - Official API docs for further details on endpoints and data structures.