ChatWootInstall

Overview

This node interacts with the ChatWoot API to update the list of agents (users) assigned to a specific team within an account. It is useful in scenarios where you need to programmatically manage team membership, such as adding multiple users to a team for customer support or collaboration purposes.

For example, if your organization frequently changes team compositions based on project needs or shifts in workload, this node can automate updating team members without manual intervention in the ChatWoot dashboard.

Properties

Output

The node outputs JSON data representing the result of the update operation from the ChatWoot API. This typically includes confirmation of the updated team details and the list of agents now assigned to the team.

No binary data output is produced by this node.

Dependencies

• Requires an API key credential for authenticating with the ChatWoot API.
• The node expects the base URL of the ChatWoot instance to be configured in the credentials.
• The node uses the ChatWoot REST API endpoint for teams to perform the update operation.

Troubleshooting

• Invalid Account or Team ID: If the provided account or team ID does not exist or is incorrect, the API will return an error. Verify these IDs in your ChatWoot dashboard.
• Malformed User IDs JSON: The User Ids property must be a valid JSON array of user IDs. Invalid JSON or incorrect formatting will cause parsing errors.
• Authentication Errors: Ensure the API key credential is correctly set up and has sufficient permissions to modify teams.
• API Rate Limits: Frequent updates may hit rate limits imposed by ChatWoot. Implement retry logic or reduce request frequency if needed.

Links and References

• ChatWoot API Documentation
• Managing Teams in ChatWoot